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Help Center

Find answers to common questions and get support

Frequently Asked Questions

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping address and payment information to complete your order.

What payment methods do you accept?

We accept all major credit cards (MasterCard, Visa, AMEX, Discover) and PayPal. All payments are processed securely through our payment gateway.

How long does shipping take?

Shipping times vary depending on your location. Please refer to our Shipping & Returns page for detailed information about shipping times and costs.

Can I return or exchange an item?

Yes, we offer returns and exchanges for items in their original condition. Please see our Shipping & Returns page for complete details on our return policy and process.

How do I track my order?

Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at info@shinykrea.com or call us. We'll work quickly to resolve the issue.

Still Need Help?

If you can't find the answer you're looking for, our customer service team is here to help.

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